Privacy policy

DEXGRID OÜ, established at Sepapaja tn 6
Tallinn 15551
Estonia, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
Sepapaja tn 6
Tallinn 15551
Estonia
+372 6027123

Personal data that we process
DEXGRID OÜ processes your personal data because you use our services and / or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:
– First and last name
– E-mail address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Information about your activities on our website

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at info@dexgrid.com and we will remove this information.

For what purpose and on what basis we process personal data
DEXGRID OÜ processes your personal data for the following purposes:
– Handling your payment
– Inform you about changes to our services and products
– Offer you the option to create an account
– DEXGRID OÜ analyzes your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences.

Automated decision making
DEXGRID OÜ does not take decisions on the basis of automated processing about matters that may have (significant) consequences for persons.

How long we keep personal data

DEXGRID OÜ does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:

personal data> 6 months> if you fill in the contact form, we want to be able to answer your question or come back to your request later.
Sharing of personal data with third parties

DEXGRID OÜ does not sell your information to third parties and will only provide it if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. DEXGRID OÜ remains responsible for these processes.

Cookies, or similar techniques, that we use
DEXGRID OÜ uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. DEXGRID OÜ uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

On your first visit to our website, we have already informed you about these cookies and have requested your permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

For an explanation, see: https://veiliginternetten.nl/themes/s situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

View, modify or delete data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by our company and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

If you want to make use of your right to object and / or the right to data transferability or if you have other questions / comments about data processing, please send a specified request to info@dexgrid.com.

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. DEXGRID OÜ will respond to your request as quickly as possible, but in any case within four weeks.

DEXGRID OÜ would also like to point out that you have the option to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteit Individual data.nl/nl/contact-with-de-autoriteit- Individual data/tip-ons

How we protect personal data
DEXGRID OÜ takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via info@dexgrid.com. DEXGRID OÜ has taken the following measures to protect your personal data:
– Security software, such as a virus scanner and firewall.
– TLS (formerly SSL) We send your data via a secure internet connection. You can see this on the address bar ‘https’ and the padlock in the address bar.
– DKIM, SPF and DMARC are three internet standards that we use to prevent you from receiving emails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.
-DNSSEC is an additional security (in addition to DNS) for converting a domain name (#company_website) to the associated IP address (server name); it is provided with a digital signature. You can have that signature checked automatically. That way we prevent you from being redirected to a fake IP address.